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AI Customer Support from B&M Solutions: a Revolutionary Solution for Customer Service
AI Customer Support from B&M Solutions is your indispensable assistant in providing high-quality customer service. This intelligent assistant operates continuously, offering instant responses to customer inquiries, significantly improving their satisfaction and loyalty. Implementing AI Customer Support will allow your business to significantly optimize support costs while increasing efficiency and the quality of customer interactions.
Аdvantages
Development Cost: €600
24/7 Availability
AI Customer Support is available to your customers 24/7/365, ensuring continuous support without the need for leave or sick days
Multilingual and multitasking
Capable of serving customers in various languages and managing multiple conversations simultaneously
Adaptability
Quickly adapts to changes in products or services and has the ability to learn from past inquiries
Effective problem solving
Assists in resolving a wide range of issues, from tracking deliveries to solving technical problems with digital products
Switch to live operator
In the case of complex or non-standard tasks, AI Customer support can instantly switch the customer to a live specialist for further assistance
AI Customer Support offers a wide range of functions to ensure quality customer service, including tracking delivery stages, solving technical problems, and much more. Thanks to integration with the company's knowledge base, this intelligent assistant is capable of providing detailed and up-to-date responses to customer queries
Functionality
Basic functionality your company will receive
The more the AI employee interacts, the cheaper it gets
0 – 25,000 interactions/interaction €0.18
25,000 – 100,000 interactions/interaction €0.15
More than 100,000/interaction €0.13
Clients receive a ready-to-use AI support service integrated into their site, assisting customers in resolving their inquiries, problems, and complaints. All this is done with the aim of improving overall support and customer satisfaction of the company.
THE FIRST MONTH OF SUBSCRIPTION IS FREE
Pay per interaction
*Additional integrations and modules available upon request.
Development of an optimized prompt
Collection, marking, and segmentation of the client's knowledge base
Integration into Whatsapp, on the site (widget or API)
Dedicated MySQL database
Basic daily statistics to email or Whatsapp
Cost
Subscription for technical support: €500 per month
€1200
Development cost
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